Terms and Conditions
These terms and conditions apply to all types of services Hostelrentie.com
", "we", "us", "our" or "ours") offer, both direct or indirect. The terms "you", "your",
"yourself", "yours" and "customer" refer to the individual person or corporation who subscribes to our
newsletters and offers, creates an account with us or makes a booking (whether complete/incomplete,
successful/unsuccessful) through this website. The terms "Final Party" and "Accommodation Provider"
refer to the hostel(not limited to organisations that go by 'hostel' only, but also applies to
'apartments', 'suites' and 'estates') that is advertised on Hostelrentie.com
regardless of whether
a signed deal between us and them exists or does not.
Terms and conditions may be revised and
modified occasionally, hence, it is advisable not to familiarise yourself with them at any point in
time, but review them each and every time you use any of our services. Services (direct and indirect)
apply to everything provided online, through mobile devices and computers of all platforms, by email,
telephone, post or through direct contact with our officers. You accept that you have read, understood
of our service in any way, including but not limited to browsing this website, rating or giving hotel
reviews, commenting on a review, or making a reservation.
Your utilisation of any of
our services warrant that you will not make unlawful use of this website or any contents and materials
we provide through other means with which we correspond with you or final parties on your behalf.
Our Service Scope
provides students accommodation of all types, including
Single Rooms, Self contained , Room and Pallor, Flats , etc. The provision of these services are
found on the website through which you can book for your chosen service. By placing a reservation
through us, you enter into a legally binding agreement with the direct service provider (landlords
and the likes) with which your reservation is made to. Right after your reservation is placed,
acts simply as a mediator between you and the service provider.
We pass along
information you have provided towards placing a reservation unto the final party and relay confirmation
messages, updates and invoices back to you via SMS and email for and on their behalf. The accuracy of
information provided on the website is exclusive to the service providers who are responsible for
updating their accounts with Hostelrentie.com
on their current status. Though we aim to provide
information about final parties which are as correct as possible, we will not confirm, neither
will we guarantee that they are complete or accurate.
Hostel recommendations on our website
are not given by us, we do not verify them and therefore cannot give assurance about them. We
will only offer suggestions based on criteria provided by you, but choices made by you are
entirely your decision and any disappointments that is met cannot amount to a liability that
we would bear.
Price Guarantee and Currency Exchange Rates
We offer three ways to make
payment. There is an option to Pay in Cash on Your Arrival at the hostel , in which case,
cannot guarantee that your reservation will be kept for you until you arrive,
or that we will inform you about cancellations before you arrive, and we are not responsible
for any disappointments that may be faced by choosing this payment method or a hostel that accepts only it.
With some hostels , you are only able to make payment for your reservation using this medium.
We present another option to pay into our locally operated Bank Account; you can pay money
in three different ways: if you are not in Nigeria, an international bank transfer can be done,
if you are situated anywhere within Nigeria, a local online bank transfer can be done or you may
pay money directly into our bank account at any recognised branch of the bank we operate with.
The third payment option we offer is through the use of ATM Cards. You can pay with your ATM card
through a third party link we provide on the website. Hostelrentie.com
does not process any other type
of card payments, including credit card payments. Any amount charged to you will be in Nigerian Naira.
Tax rates and foreign exchange rates could change in the time between booking and stay.
Backlinks to websites operated by other parties may be found on this website and
are provided for reference purposes only. We do not in any way imply an endorsement of the contents and
operations on such websites. Hostelrentie.com
does not participate in their management and is not
responsible for your use of these websites.
Cancellation and no-show policy
are two sides of a coin. By booking through Hostelrentie.com
you accept both the cancellation and no-show
terms of the accommodation provider and ours. Hostelrentie.com
will give full refund of amount paid but
not yet transferred to the accommodation provider. Refunds of money already paid to the final party
will attract their cancellation/no-show charges and also have our delivery/execution of operations
cost deducted. If you pay directly to the accommodation provider, Hostelrentie.com
will not be
accountable for or entitled to reimburse these types of payments and also payments made preceding
your arrival at the hostel . Any of such refunds that come through us are only so on request by the
accommodation provider and are not in any way our obligation.
Accommodation providers can only
apply cancellation charges to payments already received by them and are fully responsible for
payments made directly by clients either on arrival of to electronic means. Hostelrentie.com
not be answerable to any incidence of late or no payment by the customer to the hostel. To that end,
we advice all final parties (having a signed deal with us or not) to ensure they provide alternative
means of receiving long distance payments, much preferably in the form of a Nigerian Bank Account.
Refund of payment already paid to your preferred hostel is subject to their
cancellation/no show charge. Payment not paid to the hotel at the time of cancellation attracts 100%
Delivery and Return Policy does not apply.
Right after you make a reservation through the website, we will send a
confirmation of receipt of this request and send subsequent emails and SMSs to keep you updated on the
booking progress. You will most likely confirm your booking over the phone and advice us on how you intend
to make payment, if you have not already done so (Please note that some accommodation providers either do
not reserve their spaces or cannot guaranty the availability of your desired room/suite/apartment without
Will remain in touch with you from the day you make your reservation, up until a week after
you checkout to ensure you had a pleasant experience. We also welcome your feedback on hotels you stay in.
Customer Ratings and Reviews
Ratings and reviews of hotels are given by the public. Hostelrentie.com
has no control over the rating tendencies and we cannot guarantee that the reviews are accurate or true,
most of which are solely dependent on the likes and dislikes of the individual.
bears no responsibility for any liability that may arise from the
booking service, either to the accommodation provider, customer or any government agency. All final
parties that offer Pay on Arrival options are liable for any
loss they may incure and have to take their own measures to ensure they receive payments from customers.